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hivegen.co

Privacy Policy

Effective Date: October 29, 2024

Welcome to Hivegen.co (“we,” “us,” “our”). Your privacy is critically important to us, and this Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services (the “Site”) powered by WordPress. By using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue using the Site immediately.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory purposes. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of our Site after changes constitutes acceptance of the updated Privacy Policy.


Information We Collect

1. Information You Provide

We collect personal information that you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and physical address.

  • Order Details: Billing and shipping addresses, payment information (processed securely), and purchase history.

  • Account Information: Username, password, and security details for account creation and management.

  • Customer Support Communications: Information shared when you contact us for assistance.

2. Information We Collect Automatically

When you visit our Site, we may automatically collect:

  • Usage Data: Information about how you interact with the Site, such as IP address, browser type, device details, and pages visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. Learn more about our cookie use below.

3. Information from Third Parties

We may receive information about you from third-party service providers, including:

  • Payment processors for transaction details.

  • Marketing platforms or analytics tools.


How We Use Your Information

We use your personal information to:

  1. Provide Services: Fulfill orders, process payments, and manage your account.

  2. Enhance Experience: Personalize content, improve the Site, and analyze user behavior.

  3. Marketing and Communication: Send promotional materials, updates, and respond to inquiries.

  4. Security: Detect and prevent fraud or unauthorized activities.

  5. Compliance: Meet legal obligations or enforce our terms.


Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login details.

  • Track usage for analytics and improvements.

  • Show relevant advertisements.

You can manage cookies via your browser settings. Note that disabling cookies may affect the functionality of certain features on our Site.


How We Share Your Information

We may share your personal information with:

  • Service Providers: For payment processing, order fulfillment, and analytics.

  • Marketing Partners: To deliver targeted advertisements.

  • Legal Entities: When required by law or to protect our rights.

  • Affiliates: Within our corporate group for legitimate business purposes.


Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Review their policies before sharing any personal information.


Security and Retention

We implement reasonable security measures to protect your data. However, no system is completely secure. Retention of personal information depends on legal, operational, and compliance requirements.


Your Rights

Depending on your location, you may have rights under applicable laws:

  • Access and Portability: Request access to your data.

  • Correction: Request corrections to inaccurate information.

  • Deletion: Request deletion of personal information.

  • Withdraw Consent: Revoke consent for data processing where applicable.

To exercise your rights, contact us using the details below. We may require verification of your identity before processing your request.


Children's Privacy

Our Site is not intended for children under 16 years of age. If you believe we have collected data from a minor, contact us to have it removed.


International Users

By using our Site, you consent to the transfer of your information outside your country of residence, subject to applicable safeguards.


Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, contact us:

Email: connect@hivegen.co